SIMANGALISO HENDRY MABASO
Project Manager, Facilitator, Assessor & Leadership Instructor
734 Obed Nkosi Section Ratanda, 1442, Heidelberg, ZA.About
Highly motivated and dedicated professional with over 12 years of experience in project management, facilitation, assessment, and leadership within fire prevention, protection, and safety. Adept at quickly assessing situations and responding with effective solutions, with a solid reputation for superior performance, accuracy, and decision-making. Registered and accredited with LGseta, bringing versatile administrative support and strategic planning expertise to drive organizational success.
Work
Khosithi Artisan and Skills Training Institute
|Quality Assurer/Training Coordinator/Project Manager
Johannesburg, Gauteng, South Africa
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Summary
Managed quality assurance, coordinated training programs, and oversaw projects to enhance operational efficiency and achieve organizational objectives.
Highlights
Streamlined quality assurance processes, identifying service improvement areas to enhance adherence to quality standards across business operations.
Championed a culture of continuous improvement, educating employees at all levels on quality standards to boost customer satisfaction.
Analyzed complex data sets for monthly consolidated reports, providing actionable insights to senior management.
Identified critical trends and patterns within data sets to inform business strategy and proactively mitigate risks.
Generated comprehensive ad hoc reports and presented data-driven recommendations to senior management, influencing executive-level decision-making.
Working on Fire Programme
|Regional Manager, Mpumalanga Province
Various Locations, Mpumalanga, South Africa
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Summary
Led regional operations, managed staff development, and ensured adherence to strategic objectives within the fire management program.
Highlights
Mentored and developed a team of staff, fostering professional growth and high performance through monthly 1-on-1s and personal development plans.
Monitored production and Key Performance Measures, implementing strategies to achieve operational targets and improve team efficiency.
Cultivated a trusting and communicative team environment, promoting creative problem-solving and cohesive collaboration across departments.
Articulated and implemented the organizational vision, aligning team efforts with strategic objectives and core values.
Acted as a central communication point, resolving inter-team interface and integration issues to ensure seamless operations.
Working on Fire Programme
|Training Instructor
Various Locations, National, South Africa
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Summary
Designed and delivered comprehensive training programs, assessing trainee performance and facilitating skill transfer to enhance team capabilities.
Highlights
Delivered comprehensive training programs, equipping team members with essential skills for effective participation in fire fighting and emergency response.
Conducted mock training scenarios for new staff, assessing readiness and ensuring effective transition to operational roles.
Facilitated engaging training sessions, ensuring clear understanding and practical application of fire prevention and safety concepts.
Assessed trainee performance and competency, providing constructive feedback for continuous skill development.
Working on Fire Programme
|Trainee Project Manager
Various Locations, National, South Africa
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Summary
Supported project management initiatives, coordinating resources and aiding in disaster response efforts to ensure effective operational execution.
Highlights
Supported project management initiatives focused on disaster response, including coordination for building and forest fires, and car wrecks.
Assisted in the planning and execution of project activities, ensuring adherence to timelines and objectives.
Contributed to the development of business processes by questioning requirements and providing recommendations for efficiency improvements.
Working on Fire Programme
|Fire Fighter Type 1 Crew Leader
Various Locations, National, South Africa
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Summary
Led Type 1 fire fighting crews in emergency response operations, ensuring effective mitigation of risks and adherence to safety protocols.
Highlights
Led Type 1 fire fighting crews in emergency response operations, including combating building and forest fires.
Quickly assessed high-pressure emergency situations, implementing effective solutions to mitigate risks and ensure safety.
Applied extensive knowledge of safety procedures and fire fighting techniques in diverse emergency scenarios.
Working on Fire Programme
|Fire Fighter Type 2 Crew Leader
Various Locations, National, South Africa
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Summary
Directed Type 2 fire fighting crews, ensuring efficient and safe execution of emergency response protocols and adherence to operational guidelines.
Highlights
Directed Type 2 fire fighting crews, ensuring efficient and safe execution of emergency response protocols.
Contributed to fire prevention and protection efforts, applying comprehensive knowledge of applicable codes and techniques.
Responded effectively to various disaster scenarios, including forest fires and car wrecks, ensuring public safety.
Working on Fire Programme
|Fire Fighter
Various Locations, National, South Africa
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Summary
Executed fire prevention, protection, and safety protocols, applying extensive knowledge of fire fighting techniques in emergency situations.
Highlights
Executed fire prevention, protection, and safety protocols to safeguard lives and property.
Applied extensive knowledge of safety procedures and fire fighting techniques in emergency situations.
Demonstrated strong decision-making ability and accuracy in high-pressure environments.
Education
Damelin Business College
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Incomplete Diploma
Business Management
Ndzalama Competency Learning
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Certificate
Facilitation & Assessment
Harrismith Secondary School
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Matric (High School Diploma)
General Studies
Languages
English
Afrikaans
Zulu
Sotho
Xhosa
Certificates
Advanced Operational Leadership L-380
Fire Line Leadership F-280
Intermediate Fire Ecology
I-100 ICS Orientation
S-190 Introduction to Wild-land Fire Behavior
S-130 Firefighter
Type 5 Incident Commander
Advanced Fire Fighting
Fire Fighter 1 (NFPA1001), Fire Fighter 2 (NFPA 1001), Hazmat Operation (NFPA 472), Operational Awareness (472)
Issued By
Matjhabeng Fire Academy
Basic Ambulance Assistant
Issued By
Impact Emergency Technology
Skills
Leadership & Management
Strategic Planning, Team Leadership, Staff Development, Performance Monitoring, Problem Solving, Collaboration, Vision Communication, Relationship Building, Discipline Management, Sound Judgment, Operational Leadership, Incident Command.
Training & Development
Facilitation, Assessing, Training Delivery, Curriculum Development, Skill Transfer, Learning & Development, Coaching.
Quality Assurance & Process Improvement
Quality Standards, Process Improvement, Continuous Improvement, Service Level Agreements (SLA), Operational Process Understanding, Business Process Design.
Emergency & Fire Services
Fire Prevention, Fire Protection, Fire Fighting Techniques, Disaster Response, Wild-land Fire Behavior, Safety Procedures, Applicable Codes, Emergency Management, Incident Command System (ICS).
Customer Relations
Customer Complaints Management, Stakeholder Engagement, Business Partner Collaboration, Service Excellence, Customer Satisfaction.
Administrative Support
Document Preparation, Record Keeping, Office Management.